Terms and Conditions

Eleven-leaves Affiliate Program Terms of Service

Agreement

By signing up to be an Affiliate in the Eleven-leaves Affiliate Program (“Program”) you are agreeing to be bound by the following terms and conditions (“Terms of Service”).

Eleven-leaves reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes.

Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding affiliate commission payments earned during the violation. You agree to use the Affiliate Program at your own risk.

Account Terms

  • You must be 18 years or older to be part of this Program.
  • You must live in the United States to be an Affiliate.
  • You must be a human. Accounts registered by “bots” or other automated methods are not permitted.
  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login may only be used by one person – a single login shared by multiple people is not permitted.
  • You are responsible for maintaining the security of your account and password. Eleven-leaves cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all Content posted and activity that occurs under your account.
  • One person or legal entity may not maintain more than one account.
  • You may not use the Affiliate Program for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
  • You may not use the Affiliate Program to earn money on your own Eleven-leaves product accounts.

Links/graphics on your site, in your emails, or other communications

Once you have signed up for the Affiliate Program, you will be assigned a unique Affiliate Code. You are permitted to place links, banners, or other graphics we provide with your Affiliate Code on your site, in your emails, or in other communications. We will provide you with guidelines, link styles, and graphical artwork to use in linking to Eleven-leaves. We may change the design of the artwork at any time without notice, but we won’t change the dimensions of the images without proper notice.

To permit accurate tracking, reporting, and referral fee accrual, we will provide you with special link formats to be used in all links between your site and the Eleven-leaves. You must ensure that each of the links between your site and the Eleven-leaves properly utilizes such special link formats. Links to the Eleven-leaves placed on your site pursuant to this Agreement and which properly utilize such special link formats are referred to as “Special Links.” You will earn referral fees only with respect to sales on a Eleven-leaves product occurring directly through Special Links; we will not be liable to you with respect to any failure by you or someone you refer to use Special Links or incorrectly type your Affiliate Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to this Agreement.

Affiliate links should point to the page of the product being promoted.

Terms and Conditions for Shopping (Clothes and Other Items)

1. General Terms

  • By placing an order on eleven-leaves.com, you agree to these terms and conditions.
  • We reserve the right to modify these terms at any time. Changes will be effective upon posting on this page.

2. Product Information and Pricing

  • We strive to provide accurate descriptions and images of our products. However, slight variations in color, size, or design may occur.
  • Prices are subject to change without prior notice, and promotions are limited to the duration stated.

3. Order Placement and Payment

  • All orders must be placed through the website.
  • We accept payments via approved payment methods listed on our checkout page.
  • Orders are processed upon successful payment confirmation.

4. Shipping and Delivery

  • We deliver exclusively within the United Arab Emirates (UAE).
  • Standard delivery times range from 3-7 business days.
  • Customers are responsible for ensuring accurate shipping details. We are not liable for delays due to incorrect addresses or unforeseen circumstances.

5. Returns and Exchanges

  • Clothing items can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in their original condition.
  • Non-clothing items are eligible for returns or exchanges only in the case of defects.
  • Shipping costs for returns are borne by the customer unless the product is defective or incorrect.

6. Limitation of Liability

  • We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of products.

Terms and Conditions for Affiliate Marketing (10% Commission)

1. Eligibility and Registration

  • Affiliates must be at least 18 years old to participate.
  • Registration approval is subject to review, and we reserve the right to reject applications without providing a reason.

2. Commission Structure

  • Affiliates will earn 10% commission on sales generated through their referral links.
  • Commissions are calculated based on the total sale amount, excluding taxes and shipping fees.

3. Payment of Commissions

  • Commissions are paid monthly via the payment method provided during registration.
  • The minimum payout threshold is AED50.If the threshold is not met, commissions will roll over to the next month.

4. Prohibited Activities

Affiliates must not:

  • Engage in misleading promotions or false advertising.
  • Use unauthorized materials or violate intellectual property rights.
  • Generate fraudulent sales or use spam techniques to promote referral links.

5. Termination of Agreement

  • Affiliates can terminate their participation at any time by notifying us in writing.
  • We reserve the right to terminate an affiliate’s account for violations of these terms or inactivity for over 6 months.
6. Limitation of Liability
  • Eleven Leaves is not responsible for any loss or damage resulting from participation in the affiliate program.
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